Privacy Policy

Effective Date: 1 September 2025

At Pakar Batik, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard information when you visit or interact with pakarbatik.com. When you use our website, we may collect personal details such as your name, email address, phone number, and shipping or billing information if you make a purchase or contact us directly. Payment information is processed securely by trusted third-party providers and is never stored by us. In addition, we automatically collect certain technical data such as your IP address, browser type, and browsing behaviour through cookies and analytics tools to improve our services and website performance.

The information we collect is used to process and deliver your orders, respond to your inquiries, provide customer support, and send updates about our products, promotions, and events if you choose to subscribe. We may also use this information to improve your browsing experience and to better understand how visitors engage with our website. We do not sell, trade, or rent your personal data to others. Your information may be shared only with trusted service providers, such as payment processors and delivery partners, and when required by law or to protect our rights and security.

Our website uses cookies and similar technologies to personalise your experience and analyse website traffic. You may adjust your browser settings to refuse cookies, but this may limit some website functionality. We take appropriate security measures to protect your data; however, please note that no online transmission or storage system can be guaranteed to be completely secure. Depending on your location, you may have rights to access, update, or delete your personal information, and to opt out of receiving marketing emails at any time by clicking the unsubscribe link provided in our communications.

From time to time, pakarbatik.com may include links to third-party websites. Please be aware that we are not responsible for the privacy practices of these external sites. We may update this Privacy Policy periodically, and any changes will be reflected on this page with a revised effective date.

If you have any questions or concerns about how your information is collected or used, or if you would like to exercise your data rights, please contact us at: 

andrew@pakarbatik.com.